ClimbPlan

Terms of Service

Effective date: February 21, 2026

These Terms of Service ("Terms") govern your access to and use of ClimbPlan, operated at climbplan.app (the "Service"), provided by ClimbPlan ("we," "us," or "our"). Please read these Terms carefully before using the Service.

1. Acceptance of Terms

By creating an account, accessing, or using ClimbPlan, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use the Service. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Description of Service

ClimbPlan is an AI-powered climbing training plan generator. You provide information about your climbing experience, goals, schedule, and physical condition through an onboarding questionnaire and ongoing interactions. Using this information, ClimbPlan generates personalized multi-week training plans powered by artificial intelligence (Anthropic's Claude). The Service also includes training session tracking, progress logging, adaptive check-ins, and an exercise library.

3. Eligibility

You must be at least 13 years old to use ClimbPlan. If you are between 13 and 18 years of age, you may only use the Service with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms. By using the Service, you represent and warrant that you meet these eligibility requirements.

4. Account Responsibilities

When you create an account, you agree to:

  • Provide accurate, current, and complete information during registration and onboarding
  • Maintain the security and confidentiality of your login credentials
  • Promptly update your information if it changes
  • Accept responsibility for all activity that occurs under your account
  • Notify us immediately at hello@climbplan.app if you suspect unauthorized access to your account

You may not share your account credentials with others, create multiple accounts, or transfer your account to another person.

5. Subscriptions, Billing, and Cancellation

5.1 Subscription Plans

ClimbPlan offers both free and paid subscription plans. Paid plans provide access to additional features as described on our pricing page. Features available under each plan may change over time, and we will provide reasonable notice of material changes.

5.2 Billing

Paid subscriptions are billed in advance on a recurring basis (monthly or annually, depending on the plan you select). All payments are processed securely by Stripe. By subscribing to a paid plan, you authorize us to charge your payment method on file for the applicable subscription fees. All fees are stated in U.S. dollars unless otherwise indicated.

5.3 Free Trials

We may offer free trial periods at our discretion. At the end of a free trial, your subscription will automatically convert to a paid subscription unless you cancel before the trial expires. We will remind you before the trial ends.

5.4 Cancellation

You may cancel your subscription at any time from your account settings or by contacting us at hello@climbplan.app. Upon cancellation, your subscription will remain active until the end of the current billing period. You will not be charged for subsequent billing periods after cancellation.

5.5 Refunds

Subscription fees are generally non-refundable. However, if you believe you have been charged in error or have extenuating circumstances, contact us at hello@climbplan.app within 14 days of the charge and we will review your request on a case-by-case basis.

5.6 Price Changes

We reserve the right to adjust pricing for our subscription plans. Any price changes will take effect at the start of your next billing cycle following at least 30 days' notice. If you do not agree with the new pricing, you may cancel your subscription before the new price takes effect.

6. AI-Generated Content Disclaimer

This section is important. Please read it carefully.

Training plans, exercise recommendations, and all other content generated by ClimbPlan are produced by artificial intelligence. While we strive to provide helpful and relevant training guidance, you acknowledge and agree that:

  • AI-generated training plans may contain errors, inaccuracies, or recommendations that are not suitable for your particular circumstances
  • ClimbPlan does not guarantee any specific results, improvements, or outcomes from following its training plans
  • The quality and appropriateness of generated plans depend in part on the accuracy and completeness of the information you provide
  • AI technology has inherent limitations and generated content should be used as one input among many in your training decisions

7. Not Medical or Professional Training Advice

ClimbPlan is not a medical provider, licensed healthcare professional, certified personal trainer, or professional sports coach.

The training plans and content provided through the Service are for informational and educational purposes only. They do not constitute medical advice, diagnosis, treatment, or professional athletic training advice. Specifically:

  • Always consult a qualified physician or healthcare provider before beginning any new exercise or training program, especially if you have any pre-existing medical conditions, injuries, or health concerns
  • Do not disregard professional medical advice or delay seeking treatment because of information provided by ClimbPlan
  • If you experience pain, dizziness, shortness of breath, or any other concerning symptoms during training, stop immediately and consult a healthcare professional
  • ClimbPlan is not a substitute for the guidance of a certified climbing coach or personal trainer

8. Assumption of Risk

Climbing and physical training activities carry inherent risks of injury, including but not limited to muscle strains, tendon injuries, fractures, falls, and other physical harm. By using ClimbPlan and following any training plan or exercise recommendation provided through the Service, you acknowledge and voluntarily assume all risks associated with such activities.

You are solely responsible for assessing your own fitness level and physical condition, determining whether any particular exercise or training plan is appropriate for you, using proper equipment, technique, and safety measures, and listening to your body and modifying or stopping activities as needed.

9. Intellectual Property

9.1 Our Intellectual Property

The Service and its original content (excluding user-provided content), features, functionality, design, and branding are and will remain the exclusive property of ClimbPlan and its licensors. The Service is protected by copyright, trademark, and other laws of the United States and foreign jurisdictions.

9.2 Your Content

You retain ownership of the information and content you provide to ClimbPlan (such as your fitness profile data, training logs, and feedback). By providing this content, you grant us a limited, non-exclusive license to use, process, and store it as necessary to provide and improve the Service.

9.3 Generated Training Plans

Training plans generated for you are provided for your personal, non-commercial use only. You may not redistribute, resell, or commercially exploit generated training plans without our prior written consent.

10. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws
  • Attempt to gain unauthorized access to the Service, other user accounts, or our systems
  • Interfere with or disrupt the Service or its infrastructure
  • Use automated scripts, bots, or scrapers to access the Service without our written permission
  • Circumvent rate limits, security measures, or access controls
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Impersonate another person or entity
  • Use the Service to generate content for competing products or services
  • Provide false or misleading information in your account or fitness profile
  • Resell, sublicense, or commercially redistribute any part of the Service or its outputs

We reserve the right to suspend or terminate accounts that violate these usage restrictions.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CLIMBPLAN, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:

  • Your use of or inability to use the Service
  • Any AI-generated content, training plan, or recommendation provided through the Service
  • Any physical injury, bodily harm, or property damage resulting from your participation in climbing, training, or exercise activities, whether or not such activities were suggested by the Service
  • Unauthorized access to or alteration of your data
  • Any third-party conduct on or related to the Service
  • Any other matter relating to the Service

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE EXCEED THE AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED U.S. DOLLARS ($100), WHICHEVER IS GREATER.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT ANY DEFECTS WILL BE CORRECTED, OR THAT ANY AI-GENERATED CONTENT WILL BE ACCURATE, COMPLETE, OR APPROPRIATE FOR YOUR CIRCUMSTANCES.

13. Indemnification

You agree to indemnify, defend, and hold harmless ClimbPlan and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: your use of the Service; your violation of these Terms; your violation of any rights of a third party; any injury or harm you sustain while following training plans or recommendations from the Service; or any content you provide to the Service.

14. Termination

14.1 Termination by You

You may delete your account at any time from your account settings or by contacting us at hello@climbplan.app. Upon account deletion, your personal data will be removed in accordance with our Privacy Policy.

14.2 Termination by Us

We reserve the right to suspend or terminate your account and access to the Service at our sole discretion, with or without notice, for conduct that we determine violates these Terms, is harmful to other users or the Service, or is otherwise objectionable. In cases of minor violations, we will make reasonable efforts to notify you and provide an opportunity to cure the violation before termination.

14.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. Sections 6, 7, 8, 11, 12, 13, 15, and 17 of these Terms shall survive termination.

15. Dispute Resolution

15.1 Informal Resolution

Before filing any formal dispute, you agree to first contact us at hello@climbplan.app and attempt to resolve the dispute informally for at least 30 days.

15.2 Binding Arbitration

If we cannot resolve a dispute informally, you and ClimbPlan agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (including its formation, performance, or breach) shall be settled by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The arbitration shall be conducted by a single arbitrator, in the English language, and shall take place in Nashville, Tennessee, or at your election, may be conducted remotely via video conference or telephone. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

15.3 Class Action Waiver

YOU AND CLIMBPLAN AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.

15.4 Arbitration Opt-Out

You have the right to opt out of binding arbitration within 30 days of creating your account by sending written notice to hello@climbplan.app with the subject line "Arbitration Opt-Out." Your notice must include your name, email address associated with your account, and a clear statement that you wish to opt out of the arbitration agreement. If you opt out, disputes will be resolved in the state or federal courts located in Davidson County, Tennessee.

15.5 Exceptions

Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights. Claims eligible for small claims court in your jurisdiction may also be brought there instead of arbitration.

16. Service Availability

We strive to maintain high availability of the Service but do not guarantee that it will be available at all times. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We are not liable for any loss or damage resulting from Service downtime.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Tennessee, United States, without regard to its conflict of law provisions. To the extent that litigation is permitted under these Terms, you consent to the exclusive jurisdiction of the state and federal courts located in Davidson County, Tennessee.

18. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions of these Terms remain in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy and any other agreements or policies referenced herein, constitute the entire agreement between you and ClimbPlan regarding the Service and supersede all prior agreements, understandings, and communications, whether written or oral, regarding the subject matter herein.

20. Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of ClimbPlan.

21. Changes to These Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will notify you by email and by posting the updated Terms on the Service at least 30 days before the changes take effect. Your continued use of ClimbPlan after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Service and may cancel your account.

22. Contact Us

If you have any questions about these Terms, please contact us at:

ClimbPlan
Email: hello@climbplan.app